At Intelligent Digital, accessible from intelligentdigital.com.au, your privacy is a cornerstone of our operations. This Privacy Policy outlines the types of information we collect, how it’s used, who it’s shared with, and the measures we take to protect it.
This policy applies to all websites, mobile applications, and online services created and managed by Bora Noyan and Intelligent Digital, including those built on WordPress and utilizing services like Google Analytics, Yandex Metrica, Jira, and Confluence.
If you have any questions or require more information about our Privacy Policy, please don’t hesitate to contact us.
This Privacy Policy applies solely to our online activities and is valid for visitors to our website regarding information shared and/or collected via our online platforms. It does not apply to information collected offline or through channels other than this website.
Your Consent
By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect information to provide and improve our services to you. The personal information we request, and the reasons for its collection, will always be made clear at the point you are asked to provide it.
- Information you provide directly:
- When you contact us directly: We may receive additional information about you such as your name, email address, phone number, the contents of your message, and/or any attachments you send us.
- When you register for an account or service: We may ask for your contact information, including your name, company name, address, email address, and telephone number. This also applies to any information you provide when interacting with our project management tools like Jira or documentation platforms like Confluence.
- Information collected automatically (via cookies and tracking technologies):
- Log Data: Like most websites, we use log files that automatically collect certain non-personally identifiable information when you visit our sites. This includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information to improve our services.
- Cookies and Web Beacons: We use cookies to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. This information optimizes your experience by customizing our web page content based on your browser type and/or other information. You can find more general information on cookies at “What Are Cookies”.
- Analytics Services:
- Google Analytics: We use Google Analytics to understand how visitors engage with our website. Google Analytics collects information such as your IP address, browser type, operating system, referring URLs, and actions taken on our site (e.g., pages viewed, time spent). This data helps us improve website performance and user experience. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Yandex Metrica: We also utilize Yandex Metrica for web analytics, which similarly collects anonymized data about user behavior on our site to help us improve our services. Information collected may include IP addresses, browser types, and usage patterns. Yandex’s data handling practices are governed by their own privacy policy.
- WordPress: As our website is built on WordPress, certain information may be collected by WordPress itself or its associated plugins (e.g., user registrations, comments, form submissions). This data is managed in accordance with this Privacy Policy.
How We Use Your Information
We use the information we collect to:
- Provide and operate our services: This includes maintaining our website, delivering the web design, SEO, domain, and hosting services you request, and managing projects in Jira and documentation in Confluence.
- Improve, personalize, and expand our services: Analyzing user behavior helps us enhance our website’s functionality, create more relevant content, and develop new offerings.
- Understand and analyze your usage: We monitor how you use our website to identify areas for improvement and optimize user experience.
- Develop new products, services, features, and functionality.
- Communicate with you: This includes customer service, providing updates and important information related to our services, and for marketing or promotional purposes (with your consent where required).
- Send you emails: For service-related communications, newsletters, or promotional content.
- Find and prevent fraud and ensure security: We use data to detect and prevent malicious activities and maintain the security of our systems.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your explicit consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, email service providers, analytics services like Google Analytics and Yandex Metrica, and project management tools like Jira and Confluence). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Third-Party Advertising & Privacy
Our website may display advertisements from third-party ad networks (e.g., Google AdSense via DART cookies). These third parties may use technologies like cookies, JavaScript, or Web Beacons in their ads and links to measure advertising effectiveness and personalize the ads you see. They automatically receive your IP address when this occurs.
Please note: Intelligent Digital has no access to or control over the cookies used by third-party advertisers. We recommend consulting the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and how to opt-out.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit your personal information. These measures include, but are not limited to, encryption, firewalls, and secure server hosting. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
International Data Transfers
As Intelligent Digital operates globally and utilizes third-party services that may have servers located outside Australia (e.g., Google, Yandex, Atlassian products like Jira and Confluence), your information may be transferred to, stored, and processed in countries other than Australia where data protection laws may differ. By using our services, you consent to such transfers. We endeavor to ensure that any international transfers of your data are conducted with appropriate safeguards in place, such as standard contractual clauses or reliance on legally recognized transfer mechanisms, to protect your privacy rights.
Your Data Protection Rights
Depending on your location, you may have specific legal rights concerning your personal data. We are committed to facilitating these rights.
For California Consumers (CCPA Privacy Rights)
Under the California Consumer Privacy Act (CCPA), California consumers have the right to:
- Request that a business disclose the categories and specific pieces of personal data collected about them.
- Request that a business delete any personal data collected about them.
- Request that a business that sells personal data, not sell their personal data.
If you make a request, we have one month to respond. To exercise these rights, please contact us.
For European Users (GDPR Data Protection Rights)
If you are in the European Union, you have the following data protection rights under the General Data Protection Regulation (GDPR):
- The Right to Access: You can request copies of your personal data. A reasonable fee may apply for excessive or unfounded requests.
- The Right to Rectification: You can request that we correct any information you believe is inaccurate or complete any incomplete information.
- The Right to Erasure: You can request that we erase your personal data under certain conditions.
- The Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
- The Right to Object to Processing: You can object to our processing of your personal data under certain conditions.
- The Right to Data Portability: You can request that we transfer the data we’ve collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. To exercise any of these rights, please contact us.
Children’s Privacy
Protecting children online is extremely important to us. We encourage parents and guardians to actively observe, participate in, and/or monitor and guide their children’s online activity.
Intelligent Digital does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided us with this type of information on our website, we strongly encourage you to contact us immediately, and we will promptly take steps to remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information:
- Phone: +61 2 8006 9595
- Email: help@intelligentdigital.com.au
- Office Hours:
- Monday – Friday: 9:00 AM – 5:00 PM AEST
- Saturday: By Appointment Only
- Sunday: Closed